FAQ - General Questions

  Which offers do you make for new prospects?
Benefit from our test offer! You will receive one FDM spool or PolyJet cartridge in the color of your choice. You can then test the material on your own machine for 60 days without obligation and with money-back-guarantee if you are not satisfied.
  Which products for Stratasys technologies do you offer?
We offer FDM and PolyJet materials as well as spare parts for those technologies.
  I want to purchase a used Stratasys printer. Who is the right contact person to contact for a quote?
We are happy to offer you one of our refurbished 3D printers. Let us know for which applications you want to use the printer and your budget. For more information contact us.
  I want to sell my used Stratasys 3D printer.Who is the right contact person to contact for a quote?
Please send us an e-mail with all known data and descriptive pictures of your 3D printer to [email protected] and we will come back to you with an offer.
  Which services do you offer besides materials and spare parts for Stratasys printers?
We also offer extensive support for your 3D printer by our highly skilled in-house technicians: service contracts, on-site machine repair service as well as practical trainings. For more details, please contact [email protected]
  Do you offer rental services for 3D printers?
Yes, we offer different options for rental services. For more information, please have a look under "Financing Options" or contact us at [email protected].
  I have another question which is not answered here. Who should I contact?
Please do not hesitate to contact us directly. We will support you.
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All stated logos, brand names and trademarks remain the property of the respective right holder. We use trademarks and differentiation in models for non-OEM material and spare parts for the sole purpose of representation of printer compatibility. Brand names of 3D printing material are only used for reference. Compatible materials have no connection to the original materials of the respective manufacturers.